Feature · Patient file

The patient file of your practice

Your contact details and your appointment history, yours to keep.

Each patient has a record: contact details, appointment history, preferred times and consents. A file you import, export and take with you whenever you like. Included from the free plan.

No credit card · No commitment

A team based in Rennes, France, replies within a few hours

A caregiver holds the hands of an elderly patient, face to face

The file belongs to you

Import yours, export it whenever you like.

Coming with a file? Import it in CSV format. Leaving, or simply want a copy? Export everything, contact details, appointment history and consents included. No lock-in: your patient file is yours.

GDPR consents

Every consent is dated, traced, and its source kept.

Text reminders, informational emails: the patient’s choice is recorded on their file, with its date and where it was collected. You know at any time what you are allowed to send, and you can prove it. The data is hosted in France.

And also

A patient file, not a medical record

Contact details and history

What you need to recognize a patient and find their appointments, nothing more.

CSV import and export

You arrive with your file, you leave with it: no data held back.

Traced consents

Dated, with their source, and respected by automatic messages.

They use RDV360

4,000 professionals trust us

4,000professionals use it

4.8/5on Trustpilot (118 reviews)

−30%fewer missed appointments

Lots of options other competitors don’t have, for example limiting booking to clients already registered in the client file. It’s great when you want to manage your clientele. Only one bug in 4 years: I recommend it with my eyes closed.

Christelle D. Client for 4 years

Easy, fun management software, with after-sales support that is always there and responsive. The team listens and helps you improve how you run your business according to your specific needs.

Louis D. RDV360 client

Very good appointment management software. The support team is responsive and explained the software’s various features so I could use it better. No bugs so far!

Eloïse J. RDV360 client

Excerpts from customer reviews published on Trustpilot (rated 4.8/5 from 118 reviews, translated from French).

You may be wondering…

Your questions about the patient file

Is RDV360 an electronic patient record?

No. RDV360 handles appointments, contact details and payments, no medical content: you keep your practice software for the clinical record.

Where is the data hosted?

In France, and processed in compliance with the GDPR. RDV360 does not host health data and does not present itself as a certified health data host (HDS, France’s certified health data hosting).

Can I get my file back if I leave?

Yes, at any time: the CSV export contains contact details, appointment history and consents. The file belongs to you.

Is the patient file a paid feature?

No, the patient file is included from the Free plan, no credit card required.

Page updated on September 28, 2026.

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